On June 22, 2009, our company held a symposium on customer value, which summarized the following results:
I. determine who our customers are
1. External customers: product buyers, raw material suppliers, telephone consultants, government departments, others interested in our company, and actively understanding the people and organizations of our company.
2. Internal customers: the company's leadership, colleagues, employees and other departments are internal customers.
In the company, we should establish the concept of "outside of me, all customers".
How to treat customers

1. Treat external customers: take the initiative to act immediately, all for the customer, smile the heart service.
2. Treat internal customers: like external customers, actively and quickly provide collaboration and value to leaders, colleagues, employees and other departments to satisfy them and exceed their expectations.We should not shirk responsibility and build a cooperative relationship of mutual trust and mutual trust.
Such a team is the executive team that has customer value and is a client of business personality.
Service customer convention
Ten point: language beauty and smile more, better attitude and temper a little bit small, treats people honestly a bit, a little less arguments, a bit wide breadth of mind, reason a bit less, a little faster, better coordination, technology fully.
No, no, no, no, no, no, no, no, no
I will not let the work of the arrangement be delayed here.Don't let the things you need to do get in my way.Don't let mistakes happen here;The external and internal customers who do not have to do things are left out in the cold.Don't let the company's image be affected by me here.